Privacy Policy

Effective Date: October 17, 2023

At Allenberry Resort, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and protect your information when you visit our website or use our services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information: When you make a reservation, sign up for our newsletter, or interact with our website or staff, we may collect personal information such as your name, email address, phone number, and billing information.

Booking Information: We may collect details about your bookings, including dates, room preferences, and special requests.

Website Usage Information: Our website may automatically collect information about your device, browsing activity, and location. This may include IP addresses, browser type, operating system, and cookies.

 

How We Use Your Information

Reservation: We use your personal information and booking details to secure your reservations and provide the services you request.

Communication: We may send you transactional and promotional emails, newsletters, and updates about our services. You can opt out of promotional emails at any time.

Customer Support: We use your information to assist with your inquiries, address concerns, and provide customer support.

Improve Services: We analyze website usage data to enhance your experience and improve our services.

 

Sharing Your Information

Service Providers: We may share your information with third-party service providers who assist with reservations, payment processing, and other essential functions.

Legal Compliance: We may disclose information to comply with legal obligations, protect our rights, and respond to law enforcement requests.

 

Your Choices

Cookies: You can manage your cookie preferences through your browser settings.

Marketing Communications: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.

Marketing Photos: Allenberry may take and post photos on our website and social media accounts during events on our property for promotional purposes. If you do not wish to be photographed for this reason, email us at marketing@allenberry.com.

Security

 

We employ reasonable security measures to protect your information from unauthorized access and disclosure. However, no method of transmission over the internet is entirely secure.

 

Children’s Privacy

 

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

 

Changes to this Policy

 

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant updates by posting a notice on our website.

 

Thank you for choosing Allenberry Resort. We value your trust and are committed to protecting your privacy while providing you with a memorable experience.